City where Brits waste the most time waiting for slow internet is revealed
LONDON wastes more time than the rest of Britain waiting for slow broadband – losing an average of 42 hours a year, according to research.
A survey of 2,000 adults found that internet users in the capital waste almost 23 minutes a week of their personal time as web pages load and videos buffer.
And this increases to an average of 25 minutes per week when you are online at work.
By comparison, those in the North West spend 39 hours over the course of a year slowing down broadband internet at home and work.
While West Midlands surfers wait 35 hours.
Nationally, the average time wasted waiting annually is also about 35 hours.
Kevin Murphy, CEO of London internet provider G.Network, who commissioned the research to launch its initiative which will cover up to £150 in early termination fees for new customers, said: “There are a number of obstacles that Londoners struggle with as poor internet despite the fact that there is good infrastructure available in the city.
“Part of the problem is that it can be difficult to switch suppliers when you’re locked into a contract, and often people just decide to see it through to the end.”
This comes after a separate survey of 2,560 Londoners found that 33 percent are actively looking to leave their internet provider at the next opportunity.
For 36 percent of them, the biggest cause for concern is the high prices they face.
But 22 percent worry their contracts are too long to shop around and get more bang for their buck.
And early exit fees deter 23 percent from switching providers, OnePoll data shows.
Kevin Murphy, who is also warning broadband customers that they could face eight per cent price increases in April due to inflationary increases, added: “We know from research that one of the main drivers of switching is high monthly costs and regular price increases. are.
“And the bad news for many is that this will continue – at a quite alarming rate.
“When you sign up for a contract, you should know exactly what you are paying for its duration and not be saddled with higher inflation increases – customers deserve transparency when it comes to costs.”