Air Canada apologized after a controversial map showed Israel as 'Palestinian territories' during the flight.
The image that was shared on X, which raged furiously, showed the screen of a passenger with the map in the flight on a flight from Vancouver to Toronto on Monday.
The world map was zoomed in and showed the name 'Palestinian territories' instead of Israel.
The relocation led to online indignation, because many online users called the airline for 'Wissen Israel'.
“Iran and Hamas want to erase Israel, but I expected better from @Aircanada,” the user wrote. 'This card was seen on an Air Canada flight from Vancouver to Toronto. Shameful. '
Another said: 'This is very concerned about @Aircanada flight card on its IFE screens this morning flight between Vancouver & Toronto … showed Israel wiped the card. This is certainly anti -Semitism. I'm speechless. '
“Canada really tries, very difficult to wake up as much as possible,” they wrote.
“Very discouraging. I am sure that Air Canada has a number of anti-Semitism-loaded employees who have to be fired, “wrote another.
The image that was shared on X, which raged furiously, showed the screen of a passenger with the map in the flight on a flight from Vancouver to Toronto on Monday. The world map was zoomed in and showed the name 'Palestinian territories' instead of Israel
'It was brought to the attention of Air Canada that the interactive map on its Boeing 737 fleet did not consistently displayed certain limits of the middle -east, including those of the state of Israel, in all reinforcement levels,' Air Canada and Thales said the problem was solved 'in a joint explanation to DailyMail.com
Users on X reacted in indignation about the IFE system of Air Canada during the flight Display Folder
Air Canada responded to one message about X and said: 'Air Canada has been informed of a display problem with the interactive map on the IFE systems of its B737 aircraft.
“The problem has affected other carriers who use the same system and we work together with the external provider on a cure.”
The IFE was produced by the French space group Thales, while the map was produced by another external company.
Air Canada and Thales said that the problem was 'resolved' in a joint explanation at Dailymail.com.
“It was brought to the attention of Air Canada that the interactive map on its Boeing 737 fleet did not consistently depict certain limits of the middle -east, including those of the state of Israel, in all reinforcement levels,” said the explanation.
“The policy of Air Canada in general is to display only city names on the maps in his plane, and the configuration on this specific system was not met.”
The statement added that the map function was immediately switched off on the plane and that the airline had worked with Thales and the card provider to reprogram the aircraft.
An improved version of the card has been set to be installed on the fleet on March 14.
Air Canada responded to one message about X and said: 'Air Canada has been informed of a display problem with the interactive map on the IFE systems of its B737 aircraft. 'The problem has affected other carriers who use the same system and we work together with the external provider on a remedy'
Last year a similar incident took place on a Jetblue flight, which decided after 'careful assessment' to switch to a new seller
“Air Canada and Thales apologize for the unrest created by this situation,” concluded the statement.
In a separate statement, Thales said that “they” worked closely with the airline and the third parties involved to resolve this regrettable problem as quickly as possible. ”
Air Canada will resume flights to Israel in June, after they have suspended them because of the security situation, National Post reported.
Last year a similar incident took place on a Jetblue flight, which decided after 'careful assessment' to switch to a new supplier.
Air Canada and Thales did not immediately respond to the request of the DailyMail.com for comments.
