Joint Ryanair Cost -saving tactic factors as furious holidaymakers started the flight

A furious Ryanair passenger promised that he ‘will never again fly with the airline’ after what a common money-saving plan eventually cost him his chair.

Scott McCormick and his girlfriend, Helena Boshwick, both 33, were set to fly from Birmingham Airport on May 1 to Palma de Mallorca, SpainFor a break and gym mentoring event of a week.

The couple chose not to reserve seats – which usually costs between £ 4.50 and £ 33 per chair – before they go on board, because they ‘did not mind’ who was separating during the two -hour flight.

A common tactic among customers of Ryanair and cheap carrier is the skipping of stoelection sections and Trust random allocation during check -in To save money on seat costs.

This can be a gamble, because passengers may not get a chair next to their travel companions – or they can be stuck between two strangers if they have had a less desirable middle chair.

However, by checking in as late as possible within the 24-hour window, customers can increase their chances of getting a better chair.

But according to Scott, Ryanair Gate staff told the couple who was full and there was only one available chair left when all the passengers were on board.

The fitness mentor, from Birmingham, West Midlands, said: ‘We checked in the night before and we have not reserved a chair, but normally you just get a random.

‘Me and my partner thought it is not such a problem if we are not together for a two -hour flight, we are adults here.

He added: ‘We were the first at the gate that were ready for boarding. The lady chanted our entry welding and said we had to step aside for a second. That moment was a red flag, I thought, “Something happens here”. ‘

“When everyone went on board, she said,” The plane is full, there is only one chair left and we will have to reimburse you for the other chair or you have to get on the next flight “.”

The news led Scott and his girlfriend to have a ‘meltdown’ because they wanted to catch the same flight and arrive at their destination together.

He explained: ‘There was no compassion or care. After we had gone back and forth, we said that we would not take separate flights and would be in individual countries for hours. ‘

The owner of the gym claims that they protested and it was finally told that they could both get on the next flight and receive a refund for both tickets.

Scott added: ‘I asked if we could have it in writing or an e -mail for them to confirm it in one way or another. They said it is on the system, and when we go to ticket sales, they will reimburse us and we can get on the next flight. ‘

But when the couple went back to the check -up office, she was said to be told that they still had to pay for one of the tickets – while Scott claims that he never received a refund.

According to the holiday maker, one of the seats in the system was marked as a canceled booking, while the other was portrayed as a missed flight – which means that the couple would be reimbursed for one while the other had to be paid.

The couple reportedly switched off another £ 100 on a new ticket and waited four hours on the next departing flight to Palma.

Although the couple were sure that a repayment would be processed for one of the tickets, Scott claims that he has Still not received or heard from Ryanair.

He claims that the experience felt like ‘discrimination’, and that the couple was chosen because they are ‘young’ and children’s free.

The fitness fanatic said he will now prevent him from flying with the airline because of the ‘lack of compassion’ of the employees.

Scott said: ‘Ryanair should have asked all passengers if someone would like to sign up to his seats.

‘It felt like discrimination, how they choose these people, it is because we are young and we have no children, so we are only two of us, it is to do with something that we don’t see or understand.

‘There was so much of that was really frustrating, and it is the lack of care, not empathy. You can harm your eyes and they just don’t care, they are Dead Pan. ‘

“We just had to go about what happened, it was a terrible way to start a vacation. They said they would do this themselves during ticket sales and pick everything up and start the process, so I did not complain formally.

“I don’t think they did it, I certainly don’t have the money back. We have just been caught in the general terms and conditions of a large company. I would avoid it [Ryanair] If I could now. Why am I selected? ‘

When Scott shared his test on social media, many were shocked to hear that airlines could transfer a flight – although some suggested that they reserve a seat, they can prevent them from being ‘chosen’ because they do not get on board.

One person said: “Paying in advance for a chair and then solved on the problem. All airlines do this.”

When someone asked early to stand in line to ensure that you get a place, another wiped: “Or just book your chair.”

A third wrote: ‘This is crazy! If you pay and do not reserve a chair, you still have paid with the intention of going on a flight, how can they not allow you? ‘

A fourth repeated the opinion of many commentators and said: ‘Why do people still fly with Ryanair? It surprises me! It is the most terrible airline. ‘

Ryanair is contacted for comment.