Tech & Gadgets

Google confirms Pixel Watch 3 can’t be repaired once broken

Google Pixel Watch 3 — the company’s third-generation smartwatch model that launched earlier this month — is not repairable. The company reportedly confirmed the lack of hardware service support for the wearable in the US, meaning it can only be replaced. Customers who have opted to purchase Google’s Preferred Care protection plan for the device can get a replacement at a subsidized price, while other users will have to explore unsupported third-party repair options or purchase a new Pixel Watch 3 model.

Google confirms Pixel Watch 3 cannot be repaired

When Google launched the first-generation Pixel Watch in 2022, the company said it would not offer repairs for the device. That was also the case with the Pixel Watch 2, which launched last year, and the recently unveiled Pixel Watch 3 is also “replacement only.”

A spokesperson for the company told Android Authority said it will not repair broken Google Pixel Watch 3 models, meaning customers who opted into Google’s optional Preferred Care program will instead need to purchase a replacement watch.

Google’s two-year Preferred Care program is only available in Canada, Japan, the UK, and the US. It costs $89 (roughly Rs. 7,500) and allows users to get a replacement Pixel Watch 3 unit for $49 (roughly Rs. 4,100).

Meanwhile, customers in other countries with a broken Pixel Watch 3 likely have two options: buy a new watch, or opt for unsupported third-party repairs. Gadgets 360 has reached out to Google for comment on repair options for the Pixel Watch 3 in India and will update this story once it receives a response.

Google Pixel Watch 3 Specifications

Unlike its predecessors, the third-generation Pixel Watch 3 is available in 41mm and 45mm display sizes. This year, Google has equipped its smartwatch with its Actua display, which is said to support a peak brightness level of 2,000 nits, double that of the Pixel Watch 2, which had an AMOLED screen.

The Pixel Watch 3 can track several new fitness metrics, including cadence, stride length, and vertical oscillation. Users will also get access to new readiness and cardio load tracking features, while a health summary called the Morning Brief is offered to Fitbit users that shows overnight changes tracked by the smartwatch.

One area where the Pixel Watch 3 hasn’t improved over its predecessor is battery life: it’s claimed to offer 24 hours of use with the always-on display mode enabled, which is the same as the Pixel Watch 2. Enabling battery saver mode can extend battery life to 36 hours. This year, Google introduced support for 20 percent faster charging, but this is limited to the 41mm variant, while the larger variant offers the same charging speeds as last year’s model, the company says.

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