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Best Internet Providers in Johnson City, Tennessee

What is the best internet provider in Johnson City?

Johnson City is part of the Tri-Cities region, located in the Appalachian Mountains in Northeast Tennessee. CNET’s pick for the best Internet provider in Johnson City is local fiber and fixed wireless provider BrightRidge Broadbandformerly known as the Johnson City Power Board. With speed options of up to 10,000 Mbps, BrightRidge is also the fastest internet provider in town, surpassing larger companies like Spectrum and Xfinity. Known for providing internet to the area rural mountain communities, BrightRidge is available to 63% of the city, according to the FCCand offers competitive prices and simple internet subscriptions.

If your address is not eligible for BrightRidge, Brightness speed and T-Mobile Home Internet are solid, second-best options. Brightspeed is the only other fiber provider in Johnson City, with speeds ranging from 200 Mbps to 2,000 Mbps and available to 81% of the city. according to the FCC. With its affordable introductory prices and high speeds, Brightspeed is a close second to BrightRidge. But Brightspeed’s DSL option is more available to the city than fiber, and unfortunately, DSL speeds can’t quite match the lightning-fast speeds of fiber. T-Mobile Home Internet is the best provider of fixed wireless internet in the city due to its wide availability, reliable speeds and high customer satisfaction. For $50 per month you can get speeds ranging from 72 to 245 Mbps, which is plenty fast for the average household and rivals most fixed wireless providers.

If you are hunting for cheap internet, Xfinity offers the two cheapest internet options in Johnson City. For $30 per month you can get 150 Mbps, or for $45 per month 300 Mbps. Xfinity’s offering is competitive and attractive, with most other internet plans starting at $50 to $60 per month. Some providers, such as Spectrum, offer this plans for low incomes for eligible households: Spectrum offers 50 Mbps for $25 per month, which isn’t much speed. Alternatively, Brightness speed offers a discount of up to $30 per month for customers who meet the requirements, meaning you can get up to 300 Mbps for just $30 per month. Other internet providers in the city may offer bundle discounts, such as T-Mobile Home Internet and Verizon 5G Home Internet.

Tennessee is not currently offering any statewide programs to offset the loss of funding starting in late summer Affordable connectivity programso your best bet is to find a low-priced but cost-effective plan that suits your household needs or considerations negotiate with your provider.

Johnson City Internet Service Providers Compared

ProviderInternet technologyMonthly price rangeSpeed ​​rangeMonthly equipmentData limitContractCNET review
Brightness speed DSL, fiber optic$39-69200-2,000 MbpsNoNoNon/a
BrightRidge Broadband Fixed wireless, fiber optic$60-$160300-10,000 MbpsNoNoNon/a
Spectrum
Read the full review
Cable$50-$70500-1,000 Mbps$10 (optional)NoNo7.2
T-Mobile Home Internet
Read the full review
Fixed wireless$50-$70 ($40-$50 with eligible phone plans)72-245MbpsNoNoNo7.4
Verizon 5G home internet
Read the full review
Fixed wireless$50-$70 ($35-$45)50-1,000 MbpsNoNoNo7.2
Xfinity
Read the full review
Cable$30-$95150-1,200 Mbps$15 (optional)1.2TBVaries7

Show more (1 product)

Source: CNET analysis of provider data.

What is the cheapest internet plan in Johnson City?

ProviderFrom priceDownload maximumMonthly equipment costs
Xfinity Connect
Read the full review
$30150Mbps$15 (optional)
Xfinity Connect More
Read the full review
$45300Mbps$15 (optional)
Brightness speed $39200MbpsNo
Brightness speed $49500MbpsNo
Brightness speed $491,000 MbpsNo
Verizon 5G home internet
Read the full review
$50 ($35 with eligible phone plans)300MbpsNo
T-Mobile Home Internet
Read the full review
$50 ($40 with eligible phone plans)240MbpsNo
Spectrum Internet
Read the full review
$50500Mbps$10 (optional)
BrightRidge Broadband $60300MbpsNo

Show more (4 items)

Source: CNET analysis of provider data.

Downtown Johnson City, Tennessee, including a tall church steeple and several red brick buildings. Downtown Johnson City, Tennessee, including a tall church steeple and several red brick buildings.
Denis Tangney Jr./iStock/Getty Images

How to Find Internet Deals and Promotions in Johnson City

The best internet deals and top promotions in Johnson City depend on what discounts are available at a given time. Most offers are short-lived, but we regularly review the latest offers.

How many members of your household use the internet?

Some internet providers, such as Spectrummay offer a lower introductory price. Others, including T-Mobile and Verizon Home Internet, have the same standard prices year-round. Verizon recently rolled out a new set of streaming add-ons and bundles for just $10 extra per month, which could sweeten the deal for potential customers. 5G home internet customers.

For a more comprehensive list of promotions, check out our guide to the best internet deals.

Fastest Internet Plans in Johnson City

ProviderFrom priceMaximum download speedsMaximum upload speedsData capConnection type
BrightRidge Broadband $16010,000 Mbps10.0000 MbpsNoFiber
BrightRidge Broadband $1102,500 Mbps2,500 MbpsNoFiber
Brightness speed $692,000 Mbps2,000 MbpsNoFiber
Xfinity Gigabit Extra
Read the full review
$951,200 Mbps40Mbps1.2TBCable
Brightness speed $491,000 Mbps1,000 MbpsNoFiber
BrightRidge Broadband $901,000 Mbps1.0000 MbpsNoFiber
Spectrum
Read the full review
$701,000 Mbps30MbpsNoCable
Xfinity Gigabit
Read the full review
$651,000 Mbps20Mbps1.2TBCable

Show more (3 items)

Source: CNET analysis of provider data.

What is a good internet speed?

Most internet plans can now handle basic productivity and communication tasks. If you are looking for an internet plan suitable for video conferencing, video streaming or gaming, you will have a better experience with a fast connection with reliable download and upload speeds. Here you will find an overview of the recommended minimum download speeds for different applications, according to the FCC. Please note: These are guidelines only: Internet speed, service and performance vary by connection type, provider and address.

For more information, see our guide to how much internet speed you really need.

  • With 0 to 5 Mbps you can handle the basics: surfing the web, sending and receiving email, streaming low-quality video.
  • 5 to 40 Mbps gives you higher quality video streaming and video conferencing.
  • 40 to 100 Mbps should give one person enough bandwidth to meet the demands of modern telecommuting, video streaming, and online gaming.
  • With 100 to 500 Mbps, one to two people can simultaneously participate in high-bandwidth activities such as video conferencing, streaming and online gaming.
  • With 500 to 1,000 Mbps, three or more people can perform high-bandwidth activities simultaneously.

How CNET chose the best Internet providers in Johnson City

Internet providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what is our approach? For starters, we use a proprietary price, availability, and speed database that draws from our own historical ISP data, partner data, and Federal Communications Commission mapping information at FCC.gov.

But it doesn’t end there. We go to the FCC’s website to check our records and make sure we’re considering every ISP that provides service in a particular area. We also enter local addresses on provider websites to find specific options for residents. We look at sources including the US Customer Satisfaction Index And JD powerto evaluate how satisfied customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate at the time of publication.

Once we have this localized information, we ask three main questions:

  1. Does the provider offer access to reasonably high internet speeds?
  2. Do customers get a good price for what they pay?
  3. Are customers satisfied with their service?

Although the answers to these questions are often layered and complex, we recommend the providers who come closest to ‘yes’ to all three questions. When selecting the cheapest internet service, we look for the subscriptions with the lowest monthly amount, but we also take into account things such as price increases, equipment costs and contracts. Choosing the fastest internet service is relatively easy. We look at advertised upload and download speeds and take into account real-world speed data from sources such as Ookla And FCC reports. (Ookla is owned by the same parent company as CNET, Ziff Davis.)

Visit our page on how we test ISPs to explore our process in more depth.

Frequently Asked Questions About Internet Service Providers in Johnson City

What is the best internet provider in Johnson City?

The best internet provider in Johnson City is BrightRidge because of its fast fiber speeds, affordability, and availability. Prices start at $60 for 300 Mbps. There are no contracts, data limits or installation costs. As a nonprofit organization managed by the city’s Public Energy Authority, BrightRidge garners high customer satisfaction for its reliably high speeds and customer service.

Is fiber optic internet available in Johnson City?

Yes, Johnson City has two fiber options: BrightRidge and Brightspeed. BrightRidge offers a range between 300 Mbps and 10,000 Mbps, and Brightspeed offers a range between 200 Mbps and 2,000 Mbps.

What is the cheapest internet provider in Johnson City?

Xfinity is the cheapest internet provider in Johnson City. Most other ISPs start at $50 per month, but Xfinity offers 150Mbps for $30 and 300Mbps for $45 per month. If you want to save on plans from other carriers, T-Mobile and Verizon offer bundle discounts for internet and qualifying phone plans. Spectrums Internet assistance plan offers 50 Mbps for $25 per month, and Brightness speed offers a $30 per month rebate for qualifying households.

Which internet provider in Johnson City offers the fastest speeds?

The fastest internet speeds in Johnson City come from BrightRidge, with 10,000 Mbps symmetrical upload and download speeds. That speed may not be available everywhere in the city, so be prepared to settle for 2,500 Mbps or 1,000 Mbps from BrightRidge or 2,000 Mbps from Brightspeed.

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