Angry Delta passenger goes on fiery tirade about ‘entitled’ travelers being ‘mean’ to staff: ‘People are crazy!’
- A Redditor wrote about the poor treatment of airline customer service representatives
- They wrote about ‘entitled passengers’ and how they expressed their frustrations
- In response to the post, many Redditors applauded the author’s sentiments
An irate airline passenger has taken aim at “entitled” travelers in a furious rant on Reddit, criticizing travelers for their rude behavior toward their staff.
In a bid to calm the public’s anger, the angry traveller has spoken out about the lack of respect he experiences towards airline customer service staff and airport personnel.
In a after The Delta Air Lines customer wrote in a letter titled “Eligible Passengers”: “While I understand how frustrating delays are… or you have experienced issues [an] discomfort while flying.
“I completely understand that you need assistance or feel that Delta owes you something, such as compensation or reimbursement.
“What I don’t understand is why you are rude to customer service or airport staff when you ask for help? Why are you mean to the person you are trying to help? Does being mean give you a sense of joy and pride?”
In an attempt to calm people’s anger, a Redditor has spoken out about the lack of respect shown to airline customer service representatives and airport staff (stock image)
The Redditor stressed that it “costs nothing to be a little kind” and that it’s important to understand “that it’s not their fault.”
They also noted that “harsh words and attitudes” can impact a person’s mental health and even lead to someone quitting their job.
The Redditor concluded his rant by praising those who “remain kind despite the inconvenience.”
They wrote: ‘You are unique! This world needs you more than those spoiled people.’
‘Also treat the people who work behind the scenes, such as customer service via phone and messages, kindly. We are all human and do our best to help each other.’
They ended with a call to action, concluding: ‘Always remember not to cause anyone else’s misery, folks. That’s all. Thank you! I hope you all enjoy your flights and be kind.
“It’s 2024 and people are still crazy!!! If you’re one of those crazy people, maybe you need to adjust your attitude or personality.”
In response to the post, many Redditors responded positively to the author’s opinion.
The Redditor stressed that it “costs nothing to be a little nice” and that it’s important to understand “that it’s not their fault either.”
One commentator also recounted a recent incident where he witnessed airport staff being abused.
They revealed: ‘I have seen the rudest people ever this weekend when we were stuck in Paris Charles de Gaulle airport after our flight from Barcelona was delayed for almost two hours.
“The patience shown by the customer service agents was absolutely undeserved. Their behavior made it very unpleasant for me to be next to them.”
Another commenter noted, “I will never understand why people who have a problem they can’t solve themselves can be rude to the only person who can solve their problem.
‘Apart from the morality, it is downright counterproductive.’
One Redditor agreed that being rude is ineffective, writing, “Exactly. I’m always nice to customer-facing employees because I worked in those roles for years (and I believe in treating others the way you want to be treated).
‘I can’t tell you how many times just by being nice I’ve gotten an upgrade or extra help with something.
‘A few years ago I got a free upgrade to D1 on an international flight during Snowmageddon. I think it was only because I was kind and understanding to someone who was being abused by hundreds of people (I didn’t ask for an upgrade, it was a surprise to me).’
