We analyze each service’s overall menu and seafood selection, although more options aren’t always better. Quality trumps quantity, especially given that some services specialize in a particular variety, such as salmon, sushi-grade fish, or fresh lobster. We note how easy the seafood selection is to navigate and how simple the ordering process is. We also consider the level of transparency offered about the fish and seafood, including that related to sustainability. Some services offer detailed tracking of their products, while others provide sparse information about the origin of the fish and seafood.
Our testing of seafood delivery services is largely anecdotal, but we’ve ordered at least one shipment of fish from every service on this list, often two or three deliveries. The biggest concern is freshness, so we’re careful to smell, cook, and taste every piece of fish sent by each service. If there are any substandard pieces of seafood, we make note of them. We also look for signs of inadequate packaging.
Premature thawing, ice melting and cross-contamination are major concerns when shipping seafood, so we look for tightly sealed fish that is completely frozen upon arrival. If it is a fresh seafood shipment, we make sure that the ice packs or frozen cooler bag are not melted or damaged and that the fish is still cold to the touch.