Cash App Customers Eligible for $2,500 Settlement How to File a Claim

If you’ve used the digital payments app Cash App to transfer money to a family member, friend or business in the past six years, you may be eligible to file a claim as part of a proposed $15 million settlement in a lawsuit alleging that Cash App and its parent company Block failed to take proper measures to prevent unauthorized access to user accounts.

In the lawsuit, plaintiffs allege that Block and Cash App were negligent when a former Cash App Investing employee accessed account information without authorization in 2022 and when an unauthorized user accessed certain Cash App accounts in 2023 using reused phone numbers associated with the accounts.

If you’ve used Cash App in the past six years and your personal information or account was accessed without your permission, or you experienced an unauthorized transfer of funds, you may be eligible to claim up to $2,500. Here’s what you need to know about the settlement. For more, read these upcoming Android features to help keep your phone safe.

Who is eligible to file a claim under the Cash App Settlement?

According to settlement placeYou are eligible to file a claim if you meet one of the following criteria from August 23, 2018 through August 20, 2024:

• You are a current or former customer of Cash App or Cash App Investing and your personal information, your Cash App account or your Cash App Investing account has been accessed or obtained without your consent.
• There have been unauthorized or fraudulent withdrawals or transfers of funds to or from your account
• You had a deficiency in resolving an error in a Cash App account or a linked financial account

How much money can I get through the Cash App settlement?

If you qualify to participate in the proposed $15 million settlement, you can claim up to $2,500 for out-of-pocket losses and compensation for up to three hours of lost time at $25 per hour. To claim an out-of-pocket loss, you must provide third-party documentation.

How do I file a claim and what are the filing deadlines?

If you are eligible to participate in the proposed settlement, you must file a claim by November 18, 2024. That means submit your claim online or postmark of that date.

If you are submitting by post, you will find the address here:

Cash App Settlement
Attn: Claim Form Submissions
1650 Archstraat, Suite 2210
Philadelphia, PA 19103

Note: The form lists Oct. 15, 2024, as the filing deadline. CNET has reached out to the settlement administrator for clarification.

When will I get my money?

A hearing on final approval of the Cash App settlement is scheduled for Dec. 16, 2024. If approved, payments would be made after that date.

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