Cash App Settlement: How to File a Claim Online for a $2,500 Payout

If you’ve sent or received money using the mobile payment service Cash App in the past six years, you may be eligible for a $2,500 cash settlement. A proposed $15 million settlement in a class action lawsuit alleges that Cash App and its parent company, Block, failed to take proper measures to prevent unauthorized access to user accounts.

Plaintiffs in the lawsuit allege that Block and Cash App were negligent when a former Cash App Investing employee accessed account information without authorization in 2022 and when an unauthorized user gained access to certain Cash App accounts in 2023 using reused phone numbers associated with the accounts.

If you experienced an unauthorized transfer of funds or had your Cash App personal information or account accessed without your permission, you may be eligible for a payout of up to $2,500. Here’s what you need to know about the settlement, including how to file a claim form online or by mail, and what we know about the payout date. For more information, read How to Protect Your Cash App Personal and Financial Information and What We Know About the National Public Data Breach.

Who is eligible for a payout under the Cash App scheme?

You are eligible to file a claim if you meet one of the following criteria from August 23, 2018 through August 20, 2024, according to the settlement place:

• You are a current or former customer of Cash App or Cash App Investing and your personal information, your Cash App account or your Cash App Investing account has been accessed or obtained without your consent.
• Unauthorized or fraudulent withdrawals or transfers of funds have been made to or from your account.
• There was an issue resolving an error in a Cash App account or a linked financial account.

How much money can I receive through the Cash App scheme?

You can claim up to $2,500 per person for out-of-pocket losses and $25 per hour for compensation for lost time up to 3 hours, if you qualify to participate in the proposed $15 million settlement. Out-of-pocket losses include costs related to credit monitoring.

You can also file a claim for documented transaction losses. To claim an out-of-pocket loss or a transaction loss, you must provide third-party documentation.

How do I submit a claim form and what are the submission deadlines?

If you qualify for a Cash App payout, you must submit a claim form no later than 10:59:59 PM PT on November 18, 2024.

That means submit your claim online or send by post postmark of that date.

If you have claims involving multiple Cash App accounts, please include all information about your claims on one claim form.

If you are submitting by post, here is the address:

Cash App Settlement
Attn: Claim Form Submissions
1650 Archstraat, Suite 2210
Philadelphia, PA 19103

Remark: An older version of the form that you could mail in listed Oct. 15, 2024 as the deadline for filing. The new form lists Nov. 18, 2024. In an email, the settlement administrator told CNET: “To be conservative, please adhere to the Oct. 15, 2024 deadline. It is possible that deadlines have changed recently.”

When is the Cash App payout date?

A hearing on final approval of the Cash App settlement is scheduled for Dec. 16, 2024. If approved, payments would be made after that date.

For more information, here are the best identity theft monitoring services and our favorite password manager.