CrowdStrike CEO says nearly all affected servers are now back online
George Kurtz, CEO of CrowdStrike, announced that 97% of Windows servers affected by the recent global IT outage are back online.
“We understand that our work is not yet complete and we remain committed to restoring every impacted system,” he wrote in a LinkedIn Post“To our customers who are still affected, I want to ask you to know that we will not rest until we are fully recovered.”
Kurtz added that he was “deeply saddened by the disruption” and vowed to continue responding “with a sense of urgency.”
Has the CrowdStrike outage been largely resolved?
The development comes a week after CrowdStrike distributed a flawed update that took an estimated 8.5 million Windows servers offline.
The outage is now considered one of the largest of its kind in history, hitting key sectors including banking, healthcare, airlines and retail.
CrowdStrike’s preliminary investigation found that “problematic content data” in a software update was the root cause. According to the investigation, the outage was caused by “a defect found in a Falcon content update for Windows hosts.” Users were convinced that the outage was not the result of a cyberattack.
Despite the recovery efforts, CrowdStrike is expected to face increased scrutiny. Lawmakers have called Kurtz to testify about the incident, and the company has also faced criticism for its communications strategy during the crisis.
A parameter report estimates that the combined damages for Fortune 500 companies amount to a total of $5.4 billion, not including the financial impact on Microsoft itself.
