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Cash App is one of the most popular payment services in the world, with over 50 million users. The service has even expanded to free tax preparation and high-yield savings accounts. However, Cash App is facing a large legal settlement over unauthorized data breaches, and affected customers could be seeking up to $2,500 if the settlement is approved.
The class-action lawsuit alleges that Cash App and its parent company Block were negligent when a former Cash App Investing employee gained access to unauthorized account information in 2022 and when another user gained access to certain Cash App accounts in 2023 using reused phone numbers associated with the accounts.
If you have used Cash App in the past six years and have experienced an unauthorized money transfer, or if your personal Cash App information or account has been accessed without your consent, you may be eligible to file a claim.
Here’s what you need to know about the Cash App settlement, including how to file a claim and what we know about expected payout dates. For more information, here’s how to protect your Cash App personal and financial information and everything we know about the National Public Data Breach.
Who is eligible for a portion of the Cash App settlement?
You are eligible to file a claim if you meet one of the following criteria from August 23, 2018 through August 20, 2024, according to the settlement place:
- You are a current or former customer of Cash App or Cash App Investing and your personal information, your Cash App account or your Cash App Investing account has been accessed or obtained without your consent.
- Unauthorized or fraudulent withdrawals or transfers of funds have been made to or from your account.
- There was an issue resolving an error in a Cash App account or a linked financial account.
How much money can I receive through the Cash App scheme?
You can claim up to $2,500 per person for out-of-pocket losses and $25 per hour for compensation for lost time up to 3 hours if you qualify to participate in the proposed $15 million settlement. Out-of-pocket losses include costs related to credit monitoring.
You can also file a claim for documented transaction losses. To claim an out-of-pocket loss or a transaction loss, you must provide third-party documentation.
How do I file a Cash App settlement claim?
If you qualify for a Cash App payout, you must submit a claim form no later than 10:59:59 PM PT. November 18, 2024.
That means submit your claim online or send by post postmark of that date.
If you have claims involving multiple Cash App accounts, please include all information about your claims on one claim form.
If you are submitting by post, here is the address:
Cash App Settlement
Attn: Claim Form Submissions
1650 Archstraat, Suite 2210
Philadelphia, PA 19103
Remark: An older version of the form that you could mail in listed Oct. 15, 2024 as the deadline for filing. The new form lists Nov. 18, 2024. In an email, the settlement administrator told CNET: “To be conservative, please adhere to the Oct. 15, 2024 deadline. It is possible that deadlines have changed recently.”
When does the Cash App payout take place?
A hearing on final approval of the Cash App settlement is scheduled for Dec. 16, 2024. If approved, payments would be made after that date.
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