The owner of a designer boutique confronted Britain's top police official on a live radio show after his forces failed to show 'the slightest interest' in investigating a terrifying robbery at her business.
Two weeks ago, Paige Mengers, 53, had both her Phoenix Style stores – one in Wimbledon, south-west London, the other in Surrey – targeted by the same two thieves within 24 hours.
In a phone call to LBC on Friday, Ms Mengers told police chief Sir Mark Rowley that the men 'came armed with tools and cut the security wires'.
In total they escaped with £17,000 worth of second-hand designer handbags.
The staff had 'clear camera images' of the suspects and the license plate of their getaway car.
As Sir Mark listened attentively, Mrs Mengers continued: 'We even pressed our panic button which is linked to the local police station and yet [Met] have not visited our store and shown no interest.'
As The Mail on Sunday revealed last week, one of her Wimbledon employees resigned because she was so traumatized by the burglary.
However, the Met insisted it could not attend because the raid was a case of shoplifting and not theft.
Two weeks ago, Paige Mengers, 53, had both of her Phoenix Style stores – one in Wimbledon, South West London, the other in Surrey – targeted by two thieves within 24 hours
In a phone call to LBC on Friday, Ms Mengers told police chief Sir Mark Rowley that the men 'came armed with tools and cut the security wires'.
During the raid on her store in Cobham, Surrey, on January 13, the thieves stole a sought-after £6,000 Chanel bag
After hearing her story on Nick Ferrari's breakfast show, Sir Mark promised to take Ms Mengers' details after the broadcast and said his team would 'get back to you on that'.
Within an hour, police contacted her and promised that an officer would visit her in the coming week to take a statement. “It shows that sometimes you have to go to extremes to get something done,” said Ms. Mengers.
During the raid on her store in Cobham, Surrey, on January 13, the thieves stole a sought-after £6,000 Chanel bag. But it was only after Ms Mengers posted a video on Instagram condemning the efforts of Surrey Police and asking the public to help her catch the perpetrators that she was finally visited by officers two days later.
Amazingly, one of the police officers admitted that they only bothered attending because of the fuss she was making on social media.
No one from the Met attended Ms Mengers' Wimbledon store after the same men stole three bags worth £11,000.
