OCADO apologized after the website has fallen, so that customers do not have access to their trolley to order.
The brand has issued an apology on its X page, because many users reported problems with their account.
In the last few minutes, hundreds of malfunctions reported on their website, whereby the website -Down detector shows around 568 reports at some point.
Tagging a user online, said a user: 'Hello Ocado, I have trouble logging in to update the items in trolley for order tomorrow.
“Is there a malfunction on your website/app?”
OCADO apologized after the website has fallen, so that customers do not have access to their trolley to order. Image: Stock
In the last few minutes, hundreds of malfunctions have reported on their website, whereby the website -Down detector shows around 568 reports at some point
Another user said: 'I don't have a good day – BT is back to work, but now Ocado Down (they work on it) and I only have until 5.30 am to put my order for tomorrow! Technology is something great … '
In response, the company has given the most messages a personal apology.
A spokesperson responded to one comment: 'Hey, we are sorry that you are experiencing problems with our website at the moment.
'We understand how frustrating this can be and we really appreciate your patience.
'Our team works hard to get everything smooth again. We hope to have the site online again. '
It is if an outgoing malfunction means that thousands of BT customers are said to have no access to BT -e -mail services.
Down detector site Down detector shows reports of malfunctions that start to spijken around 5 hours
Down detector of the failure tracking site shows reports of malfunctions that start to worry around 5 am and received more than 5,000 complaints from customers, BBC News reported.
On its website, BT apologized to affected customers and said it is “the cause investigating.” Other services, including broadband, TV and mobile packages, seem to be unaffected.
A spokesperson for BT told the metro: 'We are aware that some BT -Mail customers have no access to their e -mail on webmail and via the app.
“We are investigating the cause of this and we are sorry that the discomfort was caused.”
'As an alternative, customers can disable WiFi and use mobile data to gain access to their e -mail. No other BT service is influenced. '
A user wrote: 'I can't even put into words how angry and upset I am [BT] Just now, absolute nightmare and extremely useless. '
Many customers expressed their frustrations about the lack of visible communication of BT about the status of their service.
