Bank giant Wespac is accused of 'dangerous implications' for the data security of customers with the latest offshoring from Australian jobs to Asia.
Less than a year after moving hundreds of jobs to the Philippines and India, Wespac now offers nearly 200 jobs from NSW and South Australia to the Philippines.
The Finance Sector Union (FSU), which represents the Wespac employees, said that the staff were very concerned about the safety implications of the last job losses.
About 190 jobs from the sections of the mortgage, institutional banking and customer solutions of the bank, with FSU national secretary Julia Angrisano shocked that the decision came only three months after Westpac said that the bank was 'in very good form'.
“Westpac earned $ 7 billion profit in the last financial year, a result that the Chief Executive Officer said” would set up Westpac for growth and success, “said Mrs. Angrisano.
'Is this how' growth and success' looks for Westpac employees? These are competent bankers who manage complex commercial relationships and sensitive information. '
She added that FSU members from Westpac told the trade union about 'their concerns, not only for their own jobs, but also for customers and the security of their data'.
A Westpac spokesperson told Daily Mail Australia that the bank employs more than 30,000 people throughout Australia.
Bank giant Wespac is accused of 'dangerous implications' for the data security of customers with the latest offshoring from Australian jobs to Asia. Stock image
“From time to time we change the way we work and this can influence a number of roles and responsibilities,” he said.
“When this happens, we work closely with employees to offer tailor -made support and help with career transition.”
He added that the company tries to keep as many employees as possible in the Westpac Group as we can, by retraining and re -branching.
“These changes are at the head office and operational functions and represent around half a percent of our workforce.”
Mrs. Angrisano said that Westpac was planning to outsource ethical assessment activity to a company called Concentrix.
“We have seen what can happen if important work goes offshore – something as important as ethics that is offshored, can create dangerous implications and have flow on effects,” she said.
The FSU said it will write to the Prime Ministers of South Australia and NSW and will ask them to try to stop the bank to send jobs of their states to the Philippines.
Wespac now offers nearly 200 jobs from NSW and South Australia to the Philippines. Manila Airport is shown
Financial Services Union National Secretary Julia Angrisano (photo) was shocked that the decision came only three months after Westpac said that the bank was 'in very good form'
When jobs were moved abroad last year, Mrs. Angrisano said that 'Westpac's strategy to constantly outsource jobs to external service providers, does nothing for the moral of the staff and sends the message that staff needs the line or their jobs, offshored.
“Instead of carrying out an integrated bank operation, Westpac now looks more like a patchwork of third -party providers.”
Westpac employees have expressed their indignation about the job loss.
“Given the sensitivity and the risk related to the type of accounts we manage, it is clear that Westpac did not consider the risk that this is for customers, shareholders and staff,” one said.
“This will have a adverse impact on the reputation and credibility of Westpac in the market, it is risky to send this information to Manila!”
Another said that they had resigned on different occasions in the past, but this is the worst experience I've ever had with Westpac, they have scared me, confused, undervalued.
“I never felt this uncertain about my work until this announcement.”
A third employee said that they “never thought this role would have been outsourced to an offshore 'partner' in view of the complexity and compliance risks related to the complex accounts with which we work.”
A survey published by the comparison of money transfer showed that Australian companies that have difficulty discovering staff would send jobs offshore to prevent higher wages from paying locally.
The survey of managers found that more than two -thirds, or 68 percent of small and medium -sized companies would be employed abroad.
The research among 200 business directors found a tight labor market as the biggest obstacle with 21 percent that it was too difficult to find staff in Australia, with wages that grow at the fastest pace in more than a decade.
The companies suggested that they were previously watching abroad for technical people with specialized IT skills, where 21 percent nominated this as an area for potential foreign outsourcing.
