Guests of the Dominican Republic Resort where a student from the University of Pittsburgh disappeared, complaining about having no electricity or running water among other chaotic conditions in the busy beach complex.
Various visitors gave testimonials about the lack of basic facilities in the Riu Republica Resort in Punta Cana, where Sudiksha Konanki, 20, was last seen on Thursday via security images on the beach on the beach.
“If you've booked a spring break to Riu Republica, considering cancel it now,” warned Melau Acuff in a Tiktok video of almost six minutes shared on Sunday that describes the 'ridiculous' circumstances.
“Yesterday I came back from the worst all-inclusive experience that I have ever had in my entire life, and as someone who has been going to all-inclusive for 15 years or more, that says a lot.”
Acuff Detailed countless power outages in the resort, as well as the lack of running water.
She said she and her group arrived in the resort on March 3, three days before Konanki disappeared.
Acuff also remembered that her friend's wallet had been stolen, but in the end it was found by hotel staff and returned – without money.
Moreover, she said that she and other guests had problems with their room keys and that she and the 'entire resort' were forced to dine in a single restaurant in the vast complex due to a power outage.

Student Sudiksha Konanki from the University of Pittsburgh was last seen on Thursday on a beach in the Riu Republica in Punta Cana, Dominican Republic. Recent hotel guests now reveal some of the horrors they experienced on the building last week

'If you have booked a spring break to RIU Republica Consider to cancel it now,' warned Melau Acuff in a tap video of almost six minutes that was shared on Sunday that describes the 'ridiculous' conditions
![Another group of guests registered themselves in the dark in the resort and said they 'cleaned up [it] together, all alone '](https://i.dailymail.co.uk/1s/2025/03/10/17/96030373-14482001-Another_group_of_guests_recorded_themselves_dining_in_the_dark_a-a-17_1741627780803.jpg)
Another group of guests registered themselves in the dark in the resort and said they 'cleaned up [it] together, all alone '
“It was so overcrowded. There were hardly any food options because there were so many people, “Acuff explained.
“You expect the basis at least, and we didn't even get that,” she added. 'I know we are not at Ritz Carlton, but come on. It was ridiculous. '
Another group of guests registered themselves in the dark in the resort and said they 'cleaned up [it] Together, all alone. '
“They have one restaurant to feed a few thousand people,” one of the women complained.
In the video caption they said they had no power for three days.
'Our water arrives and then close. They have one place open to eat. It is so busy with a resort of a few thousand. It's a crazy house, “wrote the guest.
'Customer service is terrible. The place smells like they have sewerback up everywhere. '
Another guest went to Tiktok to complain about the check -in process and said it took two hours, as well as periods of no electricity and water and the smell of gas in the corridors.

Countless guests said they were forced to dine in a single restaurant in the vast complex due to a power outage

Local officials and American authorities at odds at odds over what may have happened with a missing student
Their worries remained unanswered by the resort staff, including management, the guest claimed.
“So you can't go to that country that expects your American rights.”
“Our dedication to the well -being and comfort of our guests is our priority, so we deeply regret the power outages that influenced the Riu Republica Hotel last week,” said the resort in a statement, and noted that it would compensate for the affected guests who have filed a claim that a claim made a claim
'From the moment that the problem was discovered, in the early hours of Wednesday 5 March, until it was fully resolved, the hotel team worked tirelessly in the early hours of Thursday 6 March to quickly resolve the problem and to restore all services that took place in that period gradually. All members of our employees have done their best to reduce the discomfort generated by this situation. '
Local officials and American authorities at odds over what happened to Konanki.
She was in the Caribbean country with five other female students from the University of Pittsburgh when she disappeared.
Konanki and her friends saw walking on the beach in the early hours of Thursday morning. The majority of the group returned to the hotel and left her and another on the beach.
Dominican officers say that when she and the friend went swimming – and were caught by a large wave.
They believe that Konanki has drowned, but that they still have to recover her body.
However, American authorities say that the investigation must remain open and active.

Sudiksha Konanki disappeared from the Riu Republica Resort in Punta Cana last Thursday
“There is no evidence at the moment to support that conclusion,” he said.
“The investigation looks at everything, from an accident to cheat and interviews are underway, together with the assessment of video and telephone records,” Julia continued.
“The best result is that she is found alive and well.”
According to CNN, the police have already spoken with Konanki's friends to determine exactly where a maritime search should be aimed.