Leaked email reveals wild excuse given by landlord to avoid replacing mold-covered tiles in rental property

A fed-up Australian tenant has shared the bizarre excuse her landlord gave to avoid replacing mould-covered shower tiles.

Mai shared the frustrating conversation she had with her landlord after informing them of the mold problem in a post on Reddit on Tuesday.

“I moved into a new apartment a few weeks ago and noticed mold in the shower area and bathroom titles,” she explained.

“I included the issue in the property’s condition report two days after I moved in.”

Mai shared a photo of her bathroom, which showed mold on some of the tiles on the floor and the walls of the shower.

She told her landlord that she suffers from multiple health problems and was concerned about the effect the mold would have on her immune system.

But the landlord hit back, claiming the mold was a “pre-existing” problem and that discoloration was “commonly seen in older bathrooms.”

“Per our previous email, this will not be looked at at this time, but may be in the future as this requires repointing and is currently partially embedded in the grout,” the email from her landlord said.

The tenant uploaded a photo of the shower room showing mold on the floor and walls

The landlord identified the mold in this email as a ‘pre-existing’ problem (photo)

However, Mai was left confused when the landlord confirmed that the problem would not be resolved

Mai said she hired a professional to examine the substance on the tiles and they confirmed it was mold.

Despite the independent review, the landlord still refused to acknowledge the problem and sent another email to ‘confirm’ that the problem would not be resolved.

“Can confirm this will not be repaired,” the landlord wrote in their latest email.

Mai said she was confused by the responses and why the issue had not been resolved.

‘I don’t understand the change in answers, I think she was annoyed with me for ‘rushing her’? This is my first time on a lease and I’m not sure of my rights,” she wrote.

Several Aussies shared similar experiences with landlords.

‘I had this when I was in Canberra. They told me it would be a while before they could send someone out to fix it,” one person wrote.

“My landlord once came to repair the hole next to the air conditioning himself, because I had complained about it so many times and no one wanted to fix it,” says another. .

Many Aussies shared their own problems with their landlords (pictured, a housing block in Perth)

Others urged Mai to contact the Civil and Administrative Tribunal in her state to resolve the matter.

‘To stake [a] A repair request is made as soon as possible, they have to fix it because it meets the minimum standards, and they are not allowed to rent or renew a lease if the minimum standards are not met,” one person said.

Landlords across Australia have several responsibilities, including addressing any health concerns, such as mold, in a timely manner.

They must also maintain the structure and exterior of the property and ensure that all appliances are working.

Each state and territory has its own residential tenancy laws and governing bodies that enforce the rights and responsibilities of landlords.

Tenants can take legal action if their landlord does not comply with their request to have mold removed from the home.