Tech & Gadgets

NatWest has banned staff from using Facebook Messenger and WhatsApp to communicate


  • WhatsApp and Facebook Messenger will be banned for internal NatWest communications
  • You can still reach customer service via WhatsApp
  • The Financial Conduct Authority has fined Morgan Stanley for unrecoverable calls

One of Britain’s biggest banks has banned employees from using instant messaging apps such as WhatsApp, Skype and Facebook Messenger.

NatWest had previously asked employees to ensure they were using ‘approved channels’, but has now gone a step further and made messaging platforms inaccessible from company-issued devices.

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