Passengers consider Delta’s new cabin design ‘uncomfortable’
Frequent flyers have given Delta negative reviews after the airline unveiled a new cabin design that it labeled “uncomfortable.”
On Tuesday, the Atlanta-based airline announced this would be the case leveling up his entire fleet.
The upgrade includes new seat upholstery, seat cushions and ambient lighting that will make customers feel ‘at home’ while traveling.
According to the announcement, the redesign will “enhance the experience and showcase the future of flying with Delta.”
Although the airline insists guests will lounge lavishly, passengers are unconvinced as they flocked to social media sites Reddit and awkward awkward’.
Frequent flyers have criticized Delta after the airline unveiled a new cabin design that it branded ‘uncomfortable’ (stock image)
On Tuesday, the Atlanta-based carrier announced it would expand its entire fleet
The cabin redesign, which will be implemented on all aircraft by 2025, features black ‘memory foam cushions’ made from a blend of nylon and wool.
Meanwhile, the headrest will be made of an engineered leather, which will provide the utmost comfort to customers.
However, according to passengers, the new look seems to be causing them back pain.
Frequent flyers flooded social media calling the new design “awkward.”
One person said, “Hey Delta, quick question, why do you hate all of us?”
Another user added: ‘Looks depressing.’
Someone else wrote: ‘Why do those chairs look so uncomfortable?’
“Man, that material looks incredibly stiff and unforgiving. I’m sure there are plenty of reasons to do this… but none of them are comfort,” said another user.
The upgrade includes new seat upholstery, seat cushions and ambient lighting that will make customers feel ‘at home’ while traveling
Frequent flyers flooded social media calling the new design “awkward.”
“These look pretty uncomfortable,” another person commented.
One user added: ‘Those pillows look so uncomfortable.’
However, the airline insists that the seats will provide passengers with a luxurious experience.
Delta’s Vice President of Customer Experience Design, Mauricio Parise, said: ‘This updated cabin interior blends functionality with beauty to create an atmosphere that feels fresh, elevated and timeless while reflecting the evolving tastes and expectations of our customers. ‘
In addition to a seat upgrade, the cabin will feature ambient lighting that represents a ‘warm sunrise’.
At night, the cabin lighting is said to give customers the feeling that they are having a ‘candlelight dinner’.
The bathroom is also getting an upgrade, as it has reportedly been refreshed with brighter walls.
The bathroom is also getting an upgrade, as it has reportedly been refreshed with brighter walls
With the change, the airline opted for a more subtle nod to their brand colors and ditched the vibrant blue seats (the previous look can be seen)
The airline revealed that it has already started transforming aircraft.
With the change, the airline has opted for a more subtle nod to the brand colours, as it has ditched the vibrant blue seats and will now add chic red upholstery in the black seats and ‘branded cabin identifiers’.
The airline revealed that it has already started transforming aircraft.
A narrow-body Boeing 757 that will fly domestic and international short-haul routes will be the first aircraft to make its debut later this year.
The Vice President of Customer Experience Design added: “Delta has taken the time to develop every detail of our new interiors; The team has purposefully created an experience that mimics our customers’ lifestyles and puts them at ease as soon as they board our aircraft.
“We look forward to sharing our hard work with our customers and welcoming them on board.”
