Tech & Gadgets

Salesforce CEO: Get ready for agents — the third wave of AI

The future of AI will be driven by agents that can deliver unprecedented customizable and personalized experiences, Salesforce’s CEO has said.

“This is the third wave of AI: agents,” Marc Benioff said in his opening keynote at the company’s Dreamforce 2024 event in San Francisco, calling the new Agentforce platform the next big step for the technology.

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