Shameful demands of Jet setting billionaires when they stay in the best hotels in the world: “They lose their mind”

By Shereen Bhan On Jun 16, 2025

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Olivia Ferney Cancer has flown over islands, divided over the Bottle Water brand into a minibar and almost lost a booking of $ 100,000 because there were not enough TVs in a mansion.

But her most viral moments come when she performs these luxury travel blends on her Tiktok, @travelwithlivii – dramatic phone calls with customers who are thrown away over Kristal Meditation rooms or gluten -free bread.

“They are all real stories,” Ferney said. ‘About 70 percent of my customers would hang me if I recorded our actual phone calls, so I make them again – but everything you see happened. And believe me, it’s just about 40 percent of what really happens. ‘

Ferney, 29, is a senior accommodation specialist at Top Tier TravelA boutique agency that books luxury hotels, private jets and ultra-exclusive experiences for customers with a high NetNet-worthy customers and she has become de facto crisis handler for the global elite.

“People assume whether someone is flying to a G550 – a business jet – and spend $ 400,000 on a trip, they are chill,” she laughed.

‘But I got customers of the madman of the Minibar that does not have Saratoga water. A woman wanted a crystal-decked salt group meditation room during a three-day stay in Miami. ‘

Despite working with billionaires, Ferney says that one of the biggest shocks was how obsessed the ultrawalthy is with scoring a deal.

“You would think that if you’re so rich, you don’t care,” she said. “But they are proud to get a discount.

Luxury Travel Specialist Olivia Ferney (photo) has become viral on TIKTOK for her dramatic re -enactments of shameful customer telephone calls -she insists that the stories are all based on Real -Life Scenarios

As a senior accommodation expert at Top Tier Travel, Plant Ferney Travel for ultra-rich customers, including billionaires, celebrities and managers

Despite their wealth, much is obsessed with saving money, often choosing non -restrantable bookings to shave a few hundred dollars – only to demand later changes and to threaten lawsuits when plans shift. Ferney is depicted in a luxury hotel room above

“I have customers who fly their private jet to Europe and text me like,” look! We have saved $ 300 in the room because we have booked non-residue! “It’s hilarious – and furious. ‘

That economy often has the opposite effect. “People like to book non-residual rates until they have to change something,” she said.

‘Then I have to spend a month with hotels, because their wife has undergone an emergency operation and they cannot go.

‘It is not refundable at the end of the day. I always tell them – pay it extra and protect yourself. ‘

Born and raised in Canada in the small city, Ferney never thought she would eventually manage vacations for CEOs, celebrities and families from Dubai to Los Angeles and everywhere in between.

‘Growing up, we drove to Myrtle Beach every other year. Now I book five -star suites in Monte Carlo and private chefs in the Maldives. ‘

She accidentally stepped into the industry after meeting the founder of Top Tier, Troy Arnold, during a trip to Miami.

She joined the company as a marketing advisor marked that she achieved routes of several millions of dollars.

Now she earns a six -digit base with extra committees – and she processes no fewer than 20 bookings per day.

Shown: a bowling alley -suite ferney booked for a customer

Some of the most extreme requests she has handled are, among other things, flies in lobster from another island, a crystal-decked meditation room in Miami and Kous rooms with specific brands of bottled water such as Saratoga

But the benefits come with pressure.

“I had a chief player who shook my hand, a house of $ 60,000 for Super Bowl -weekend, said it was perfect and when it was withdrawn at 2 o’clock because” there were not enough TVs, “she said.

“I was crushed. I had rejected rappers for that place because their managers said they had thrown it away. ‘

Ferney does not travel with her customers, but she is constantly in motion between cities for events such as Art Basel, Fashion Week and Face-to-Face meetings.

“It’s a relationship company,” she said. “Hotels will do shameful things for us – as customers have their own caviar brought to a restaurant with Michelin star – but only if they trust us.”

Some requests, she admits, are more than surreal.

“There is a woman who travels in a sleeping bag with her cell phone. Like a real sleeping bag. To block radiation or whatever, “she said.

And the lobster? Yes, it was real. Flew from another island because she didn’t like the lobster in her five -star resort. ‘

Ferney (photo) books up to 20 trips a day, earns a basic salary of six figures plus committee and rarely remains in one city in one city

When a customer asks for a home to stay with a basketball court, Ferney knows how to deliver

Although some customers are maintenance maintenance, Ferney (depicted) insists that many treat her as a family and understand that the chaos helps her business promote

Ferney’s 72,000 tap fans love the drama, but she insists that many of her customers are beautiful – just very specific.

‘People think they are all monsters, but many of them treat me as a family. They call at 3 o’clock: “I’m sorry Liv, I had nine Martinis, I didn’t want to scream about the pillows.”

Regarding her own travel taste? Ferney swears by the St Regis Deer Valley in Utah and loves New Orleans.

“It’s not flashy, but the food, the culture – unreal,” she said. “That’s where I want to be. Not in a room pod hotel in Dubai with someone who demands goat milk from Jesus himself. ‘

Does she ever take a day off?

“No,” she said. “I work every day. Maybe I will sleep until noon when I’m hangover – but that’s it. My screen time is disgusting. ‘

And yet she doesn’t complain. ‘This job is insane, but I love it. Something Bats ** T. But I feel happy that I am here. ‘