Travel concierge to the super-rich shares how a client once spent $10 MILLION on a single trip — while listing the strangest requests she’s ever received
What does a vacation look like when you have unlimited resources?
To give an idea of how the other half of the population travels, a concierge to the ultra-rich has opened a few pages from her little black book.
Deborah Duquesne tells DailyMail.com from her sprawling Cannes villa that one of the most expensive trips she arranged for a client cost nearly $10 million.
Describing the holiday, which saw the group visit 11 different countries by private jet and yacht, she said: ‘This six-month, no-expense-spared trip included a spectacular 18-bedroom country house in the south of France and one of the most sought-after mountain huts in Courchevel.
“To give them the ultimate VIP experience, I made sure both properties were fully staffed with armed security, on-site staff, a private chef, a celebrity personal trainer and lessons from a gold medal-winning tennis coach.”
Cannes-based luxury travel concierge Deborah Duquesne handles the needs of ultra-high net worth clients
To arrange travel, Deborah says she starts by determining her clients’ “passions and tastes”
Deborah says that when organizing trips, she first has to determine what her clients’ “passions and tastes” are.
The travel professional and her team then get to work ‘tailoring a trip that exactly matches the wishes and needs of the customer. They then only have to pack their bags and we will take care of the rest.’
Deborah says most of her clients — from “royalty to music stars” — don’t even know where they’re going and leave it to her to “surprise them with a unique experience.”
While all of her clients have large bank accounts, Deborah says their preferences vary depending on where they’re from.
On cultural differences, she says: ‘British clients are more likely to rent Provencal-style houses and larger homes in the EU, as they often come in large groups and families.
‘This is in contrast to my American clients who like modern villas and the idea of an oasis.
‘When it comes to food and restaurants, they both like European cuisine mixed with Asian or Greek cuisine. But only if it is prepared well.
‘British customers love a good party. They don’t care much about food, but a good beach club and warm weather are a must.
In addition to traveling, Deborah prides herself on handling other outrageous requests, from arranging premium concert tickets to securing limited edition fashion items.
Through Deborah’s app, called Hummingbird Executive, clients can register their requests with the push of a button
‘Tennis is also a big hit with the British, so a venue with a tennis court on site or a tennis club nearby is essential. Middle Eastern customers are different, as they require more staff on site.
‘The US and UK may want one or two maids/butlers on location, but Middle Eastern clients often ask for more.
‘Customers from Asia want everything ready-made, from dishes they can pick up from Michelin-starred restaurants and have delivered to their homes to shopping experiences they can enjoy in the comfort of their vacation home.’
When asked what the most popular items are among her super-rich clients, Deborah names a few must-have accessories: a Rimowa suitcase, which starts at around $1,000, and a Louis Vuitton Keepall travel bag, which starts at more than $2,000.
She’s also noticed that many of her male clients are wearing “dad hats,” with her favorite being from Italian luxury brand Loro Piana. Shaped like a baseball cap, it retails for around $400.
In addition to traveling, Deborah prides herself on handling other special requests, from arranging premium concert tickets to securing limited edition fashion items.
Through her app, called Hummingbird Directorclients can register their requests at the touch of a button.
Membership allows customers to contact a dedicated concierge 24/7.
Deborah says her wealthy British clients ‘love a good party’ and ‘they’re not so concerned with food, but a good beach club and warm weather are a must’
One of the properties Deborah likes to use for her clients in St. Tropez because of the privacy
The businesswoman (pictured with musician Akon) says the biggest travel trend she’s noticed is the ‘digital detox’
One of Deborah’s strangest requests recently came from a Middle Eastern businessman who was looking for a rare diamond to set in his daughter’s tiara for her 11th birthday.
After thorough investigation, Deborah says her team has just found a stone “about 70 carats, an extremely rare, unique green diamond worth approximately $300 million.”
She added: ‘The client specifically wanted a green diamond as it symbolised purity and prosperity.’
Looking ahead, Deborah is currently working on a number of itineraries and says she sees a big trend: the need to ‘switch off’.
The businesswoman explains: ‘Digital detox is a huge trend at the moment. People want to enjoy and cherish their moments.
‘Every time I get a detox request, I always recommend Bali first.
“Most clients who ask for this simply want to connect with nature and spirituality and disconnect from their demanding lives and careers.”
Before she sets off on even more extravagant adventures, Deborah reveals her three favourite places in the world.
She muses: ‘I think the Bvlgari Resort Bali is one of the best hotels in the world, and in terms of restaurants I would have to pick two of the best.
‘Gekko, a Japanese steakhouse in Miami, is a go-to, while the Greek-inspired Gaia restaurant in Monaco is one of my favorite places to eat.’