Users of the new Whoop MG Fitness Band Report Wide -spread Failures
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- There are widespread reports from the new Whoop MG band that fails
- The device does not respond after a few hours of use
- Whoop has issued replacements to at least some of those affected
It seems as if there is a serious problem with the New Whoop MG (Medical Quality) Fitness tires That was only launched a few weeks ago, with many users reporting that their devices were crashing and no longer work.
As reported by Technical problems todayThere are complaints about forum boards and social media. The problem is the same: the device sensors work no more than hours after the Whoop MG is set up, without warning signals.
The tracker stops displaying LED lights, does not synchronize with the mobile app and does not respond, not even when it is fully charged. All users’ complaints say that the Whoop MG no longer responded within the first day of use.
This also seems to be a widespread problem: you don’t have to search long Reddit” Xor Whoop’s Official Community Forums To find frustrated users. These Whoop MG owners report that they follow standard steps for problem solving, in vain.
What to do if you are affected
@Whoop Wow guys, I was so excited to get my new MG sensor from you. After only 5 days it failed. The worst is the absolute runaround that I have tried for the past 24 hours to deal with, I can only imagine is ai -customer support. Way to make a bad experience much worse!May 21, 2025
An official response From the Whoop team recommends to fully charge the battery and then forcing a reset by quickly tapping the top of the sensor several times until the side pulses blue pulses. You may notice that you can link it again in the app.
However, these steps do not seem to be enough for some users. Affected Whoop MG owners are also asked to contact Whoop support directly, and it seems that some people are Sent replacements Without asking them, as bugs are remotely detected.
If you are affected, try the linked reset process and then Please contact Whoop – You must be sent a free replacement if your Whoop MG has suddenly stopped working and cannot be restored.
And it is worth saying that this does not affect everyone, with some users reporting a flawless operation with their Whoop MG. In the days that the TechRadar team has spent with the portableWe have not noticed any problems with it either.
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