Xiaomi has reportedly extended the warranty on a few smartphone models in India. The existing warranty on these smartphones has been extended to two, according to details shared by a tipster, who claims that the additional warranty period will be applicable to owners of select Redmi, Xiaomi and Poco smartphones. The announcement was reportedly made by the company during an event on Discord, and the smartphone maker is yet to share details about the development through other channels.
According to a report by 91Mobiles quote Tipster Debayan Roy, Xiaomi announced during a recent event on Discord that it would be extending the warranty of the Redmi Note 10 Pro, Redmi Note 10 Pro Max, Mi 11 Ultra and Poco X3 Pro in India. Customers will get two years of warranty from the date of purchase of the smartphone, the report said.
The report states that the warranties of these phones have been extended due to customer complaints about the smartphones’ cameras and motherboard. Gadgets 360 has reached out to Xiaomi for comment and will update this story once a response is received.
The two-year warranty extension for these smartphones will reportedly cover free repairs or replacements of the aforementioned smartphones, related to issues with the cameras and motherboards, at no extra cost. Users will have to share their purchase receipt of the smartphone to avail the extended warranty.
The report states that smartphones that have been rooted, suffered physical or liquid damage, or tampered in any way will not be covered under the extended warranty.
The Redmi Note 10 Pro and Redmi Note 10 Pro Max were launched by Xiaomi in India in March 2021, followed by the arrival of the Poco X3 Pro. The Mi 11 Ultra made its debut in the country a month later. Customers can take their devices to the nearest Xiaomi authorized service center along with the purchase invoice containing the IMEI number of the smartphone to avail the extended warranty service, the report said.