Elite Supplements: Popular health brand, the latest Australian company to fall victim to a cyber attack
Customers of a popular supplement brand are being warned that their personal information has been leaked after the company was hacked.
Elite Supplements informed customers in an email seen by NCA NewsWire that the company had suffered a cyber attack, which “gave one or more unknown parties access” to certain online customer data.
The company was first notified of the potential breach on January 30 and took the breach “extremely seriously” before notifying its customers shortly after 6pm on Saturday.
However, customers could rest assured that no credit card, sensitive payment details or passwords were compromised in the breach.
Instead, the hackers gained access to the names, shipping addresses, email addresses and phone numbers of online customers.
Fitness store Elite Supplements was attacked by hackers but said no sensitive data was stolen
The company has a large online store where customers enter their details
“Our intent was to verify that a breach occurred and to determine as much as possible what data was used before alerting customers,” Elite Supplements told customers in an email.
“We have begun notifying relevant government authorities and the company is fully compliant with our reporting obligations under cybersecurity legislation.
“Elite Supplements deeply regrets this incident, despite the significant investments we have made in cybersecurity.
'We sincerely apologize for any inconvenience or distress the breach may have caused our customers.'
The company confirmed that the data it holds has since been secured after it engaged a cybersecurity firm.
The email encouraged customers to be wary of further communications from Elite Supplements as data had been accessed in the breach.
Elite Supplements wrote to customers that “unknown parties” had access to their network
“Given that a number of customer email addresses and phone numbers have been accessed, we encourage you to be extra vigilant with communications that appear to come from Elite Supplements,” the email said.
“Rest assured that responding to this incident and doing everything we can to protect the interests of our customers is our top priority at this time.
'We will keep you informed as soon as we have new information.'
The Australian company launched in 2007 and now has more than 80 stores across the country.
Elite Supplements has been contacted.