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I was on the canceled easyJet poop flight – it was a mess, children and babies were separated from their parents

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An irate airline passenger has argued with easyJet over the airline’s handling of a canceled flight from Tenerife to London because someone ‘pooped on the toilet floor’.

After the flight, which was due to land in the capital early on Monday morning, was aborted, one passenger took to where passengers were moved between two aircraft.

Footage shared earlier this week showed pieces of toilet paper lying on the plane’s walkway, while another video captured the pilot explaining the flight had been cancelled.

Flight EZY8054, which was due to depart at 8.05pm on Sunday and arrive in the British capital at 12.20am, had already been delayed for several hours before it was finally cancelled.

Following the bizarre incident, passengers were told they would be rebooked on flights the following day (Monday) at 3pm.

Furious passengers have criticized easyJest for its handling of the chaos that ensued after the airline abruptly canceled a flight to London Gatwick after a customer ‘pooped on the toilet floor’

More details about the incident have emerged online as more passengers tweeted the airline to complain.

One passenger said: ‘How can you get passengers to come to the airport even if the flight is delayed by more than two hours and deny them entry? Mess of an airline.

‘Families separated?! Babies/children who are not with their families. Absolute mess’.

Another person claimed on Monday that they had received ‘no help’ from the airline, writing: ‘Still in Tenerife the new flight is now 3pm and with no help from @easyJet we managed to find a cheap place to stay at Gara Suites golf and spa and to rub salt in the wound I see people playing golf. Damn’.

They later wrote that the flight must have been ‘cursed’: ‘Are we cursed with flight 9954, yesterday’s replacement for 8054 was due to leave Tenerife south at 3.40pm and we still haven’t boarded but everyone else is getting on other flights having fun in their plane’.

Passengers were then expected to board Flight 9954 to London at 3pm – after easyJet admitted it was ‘unable to find hotel rooms in the area’, forcing customers to find their own last-minute accommodation for the night to arrange.

In a clip of the incident you can hear the pilot say: ‘It’s quite entertaining to clean the toilet at the front, so we’re going to spend the night here now, we’re going to get everyone out now and arrange hotels, then we’ll fly back tomorrow morning’ .

Speaking to FEMAIL on Monday, a passenger, who did not want to be named, explained how the flight went from bad to worse, with customers initially moving from one plane to another.

The incident, which happened earlier this week, was shared online and with MailOnline and showed bits of toilet paper lying in the plane's walkway as another captured the pilot explaining the flight had been cancelled.

The incident, which happened earlier this week, was shared online and with MailOnline and showed bits of toilet paper lying in the plane’s walkway as another captured the pilot explaining the flight had been cancelled.

The second plane would be smaller, “so it was absolute chaos,” said the passenger, explaining how people were offered £500 vouchers if they voluntarily left the flight.

“No one took him,” the passenger said. “So then they had to take ten people off the plane, which caused a lot of arguing, and that literally lasted two hours.

“But once they got those ten people off the plane, the plane was heavy because we were at full capacity. So then they randomly put our luggage on other people’s flights to Gatwick, and that took hours again.’

People then started noticing the toilet situation, with the passenger saying the ‘whole incident was handled very poorly as it really could have been an accident.

‘We had a lot of problems with our flightso someone could have literally accidentally fucked themselves.”

People took to

People took to

Following the cancellation, easyJet also admitted it was ‘unable to find any hotel rooms in the area’.

A statement on the company’s website about the flight tracking information read: ‘Due to extremely high demand, we are unfortunately unable to find hotel rooms in the area.

‘If you require a hotel room and can arrange this yourself, we will cover the cost of a reasonably priced room, meals and travel expenses to and from your hotel.

‘In this case we ask that you look for accommodation that is approximately three stars or equivalent.’

After revealing the new flight details, easyJet added: ‘Once again we apologize for any disruption to your travel plans.’

However, it was not enough to satisfy outraged customers who were apparently left on the flight without any communication before it was cancelled.

An easyJet spokesperson told MailOnline: ‘easyJet can confirm that flight EZY8054 from Tenerife to London Gatwick was initially postponed last night, while for safety reasons some bags were offloaded to be carried on the next available flight as the aircraft was too heavy.

‘The flight was subsequently postponed for one night because the aircraft required additional cleaning. We offered hotel accommodation to all customers, but due to limited availability of nearby hotels in the area, we also informed all customers who had booked their own that they would be refunded.

‘The safety and wellbeing of our customers and crew is easyJet’s top priority and whilst this was beyond our control, we would like to apologize to our customers for any inconvenience caused.’

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