Australia

Customer fuming over the ‘outrageous’ price of an iced coffee in Sydney: ‘You don’t even have to heat milk and I am being charged $7 MORE’

A customer in Sydney was furious when he realized an iced mocha would cost him $7 extra compared to the hot alternative.

Comedian Matt Hey, known as Okay, hey on social media he described the conversation he had with the cafe worker and was stunned by the price difference.

He claims that a regular iced mocha costs $12.20, while a regular hot mocha costs $5.20 – so he ordered the latter.

“Tell me why I just went to get an iced mocha and she said it would cost $12.20. And I said, “How much for a hot mocha?” and she says, “$5.20,” Matt said in a TikTok video.

‘I’m so sorry… are you coming again? An extra $7 to have my drink iced? What do you mean?’

Comedian Matt Hey was stunned by the price of an iced mocha in Sydney.  “Tell me why I just went to get an iced mocha and she said it would cost $12.20,” he said in a video

Comedian Matt Hey was stunned by the price of an iced mocha in Sydney. “Tell me why I just went to get an iced mocha and she said it would cost $12.20,” he said in a video

Matt then asked if there was more coffee or milk in the iced version, but the employee said both are regular size and contain two shots of espresso.

“So where do you get that extra $7, buddy?! Like, what do you mean? Where does that come from?’ he said angrily.

“You don’t even do that much work. You don’t have to heat the milk. So why are you charging me $7 extra… for what? You’re angry, honey. What is happening?’

Matt asked the employee if there is more coffee or milk in the iced version, but the woman said both are regular size and contain two shots of espresso.  “So where do you get that extra $7?”  he said (stock image)

Matt asked the employee if there is more coffee or milk in the iced version, but the woman said both are regular size and contain two shots of espresso. “So where do you get that extra $7?” he said (stock image)

After 48 hours, the video was viewed more than 299,000 times and others agreed that the price difference was ‘ridiculous’.

“Like I would unapologetically ask for a hot mocha and a cup of ice,” said one.

“It’s honestly a shame,” wrote another.

“At Coles you can get 2 liters of iced coffee for $6,” a third commented.

Another said: ‘Please tell me you haven’t paid it!?’

And Matt replied, “No, I served the hot one hot.”

It comes as an avid foodie was left stunned after breakfast with a friend at a cafe that cost almost $150 – or the equivalent of a plane ticket to the Gold Coast.

Mark, who shares cafe reviews on social media for his Breakfast Shirts brand, visited Piña in Potts Point, inner-city Sydney, with his friend John on Saturday.

He spent $47 after creating his own breakfast with a $32 steak and egg plate, $6 avocado, $4.50 bacon and a $3 hash brown.

The couple also ordered and shared the cafe’s popular $26 congee platter.

Their meals totaled $143.55, including three coffees and a weekend allowance.

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