Government launches ‘Chaksu’ portal to report fraudulent calls and text messages; How will it work? Know more here
“With Digital Intelligence Platform and Chakshu, we believe the pace at which we could detect and prevent cyber fraud will further improve significantly,” said IT Minister Ashwini Vaishnaw.
The Department of Telecommunications (DoT) on Monday announced the launch of ‘Chakshu’ portal, introduced to report suspected fraudulent communications from mobile numbers through calls, SMS or social media like WhatsApp.
It will help strengthen the fight against mobile scams.
Telecom Minister Ashwini Vaishnaw announced the launch of ‘Chakshu. He said the DoT’s Sanchar Sathi Portal will also soon be accessible through a mobile app, Business Standard reported.
“With Digital Intelligence Platform and Chakshu, we believe the pace at which we could detect and prevent cyber fraud will further improve significantly,” said IT Minister Ashwini Vaishnaw.
Spam reporting portal
It is also integrated with the telecommunications department ‘Sanchar Sathi portal’, the new portal Chakshu will trigger re-verification of suspected fraudulent numbers. If re-verification fails, the number will be disconnected. The person reporting such numbers, their username and other information will remain confidential and will never be shared with anyone. The numbers, username and other details of the suspected number are also confidential.
Digital intelligence platform
Now banks, payment wallets, social media platforms and telecom service providers (TSPs) can also share data from suspected fraudulent connections through the newly launched Digital Intelligence Platform. It will provide one unified space for banks and payment wallets so they can compare their database against the master list of fraudulent calls and prevent future fraud.
Complaints portal
The government is still working on a complaint portal to report on accidental disconnections through the Sanchar Sathi portal, DoT officials said.
Officials also said the DoT is working with the Reserve Bank of India and the Department of Financial Services to return the frozen ₹1,008 crore worth of suspected accounts to the citizens.
Trai’s recommendations on CNAP
The telecom minister said the DoT will review TRAI’s recommendations regarding the proposed Calling Name Presentation (CNAP) service. CNAP aims to enable users to view the registered name associated with incoming calls.
“User security and protecting user privacy are of the utmost importance. As a user, I have the right to know who is calling me. It is important that people who call at least identify themselves,” said Vaishnaw.
On unsolicited commercial communications, the minister said 1.9 lakh text message headers have been blacklisted after 35 lakh headers were analyzed.