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IGNOU Placement Drive 2024: Check Vacancies, Salary, Incentives, Selection Process

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Indira Gandhi National Open University Campus Placement Cell Maidan Garhi, New Delhi will conduct the Campus Placement Drive for Globiva on February 23, 2024.

Indira Gandhi National Open University Campus Placement Cell Maidan Garhi, New Delhi will conduct the Campus Placement Drive for Globiva on February 23, 2024. According to the official notification, IGNOU will start the reporting and registration process from 9:30 AM to 10:30 AM. BEN. The pre-placement interview starts at 11:00 am. A total of approximately 30 vacancies will be filled per position. Check vacancies, salary, incentives and selection process.

Company name – GLOBIVA

1. RBL IB [ Customer Support ]

  • Freshers – 17000 CTC
  • Experience – 18,000 CTC [ 1 Year ]
  • 6 days of work

2. Sale of AMEX insurance

  • Fresher – 25,000 CTC
  • Experience – 28,000 CTC
  • Minimum 6 months required.
  • 6 days of work
  • Note: incentives up to 3000

3. AMEX Platinum

  • Fresher – NOT AVAILABLE
  • Experience – Up to 45,000 CTC
  • Minimum 6 months required.
  • 6 days of work
  • Note: Incentive up to 4000

IGNOU Placement Drive 2024: Check Vacancies, Salary, Incentives, Selection Process

  • Nature of employment: Permanent
  • Salary and incentives: 1.8 LPA TO 5.0 LPA
  • Work experience: 0-3 years
  • Academic qualification: To graduate
  • Age: 18 years. up to 27 years.
  • Post location: Infotech Center, 5th, Old Delhi Gurgaon Rd, Dundahera Village, Gurugram, Haryana 122016
  • Career: Sr. Customer Support Manager, Team Leader
  • Selection process: Group discussion, Interview

IGNOU Placement Drive 2024: Check Key Responsibilities

Customer service

  • Maintain a positive, empathetic and professional attitude towards customers at all times.
  • Respond quickly to customer questions.
  • Communicating with customers through different channels.
  • Recognizing and resolving customer complaints.
  • Know our products inside and out, so you can answer questions.
  • Processing orders, forms, requests and applications.
  • Tracking customer interactions, transactions, comments and complaints.
  • If necessary, consult and consult with colleagues.
  • Provide feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Telesales:

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when necessary
  • Enter and update customer information in the database
  • Take and process orders accurately
  • Handle complaints to maintain the company's reputation
  • Go the extra mile to meet sales quotas and facilitate future sales
  • Track calls and sales and note down useful information.

IGNOU Placement Drive 2024: Check the Key Skills Required

To appear for the placement drive, a candidate must have good listening skills. Check out the details below

  • Candidates who have good communication and interpersonal skills
  • Must have good listening skills
  • Ability to think quickly to make a recommendation or solution to the customer's problem
  • Soft skills are important and other characteristics such as MTI should also be taken into account
  • Basic computer knowledge
  • Language: Fluent in English and Hindi.

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