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People are returning the Apple Vision Pro because users are complaining of headaches

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APPLE fans have started returning the tech giant's flashy new mixed reality headset due to a series of complaints, including headaches.

The Apple Vision Pro was released in the US on February 2, priced at a whopping $3,499 (£2,749).

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Some users say the headset causes headaches and motion sicknessCredit: AFP

But the iPhone maker has a 14-day returns policy that some took advantage of before the cutoff date.

One problem that users have mentioned is headaches.

There's nothing in it for me that I'll use often enough to keep it

Apple Vision Pro user

“I can't wait to return the Vision Pro, probably the most stunning piece of technology I've ever tried,” wrote X user Rjey.

“However, I can no longer tolerate this headache after 10 minutes of use.

“For the record, I've tried other VR headsets before and have never experienced any kind of headaches.”

Others say the device caused motion sickness.

“It gave me severe headaches and motion sickness, but I don't think it was the Vision Pro's fault,” Adam Preiser wrote on X.

“I was born cross-eyed and had surgery when I was two years old to correct it 'cosmetically'.

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“I can only use one eye at a time. So when I turned it on it was a sensory overload and I couldn't really concentrate on something as simple as watching a video.”

Meanwhile, The Verge's Parker Ortolani wrote on Threads that the gadget is “just too uncomfortable to wear” and “it strains my eyes.”

“It's clearly the future. It works like magic,” he explained.

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“But the physical trade-offs are just not worth it for me right now.

“I'll be back for the next one, assuming they fix these comfort issues.”

Apple does warn that Apple Vision Pro may “aggravate” certain medical conditions or “increase your risk of injury or discomfort.”

These include conditions such as:

  • Migraine or chronic headache
  • Dizziness or dizziness
  • Eye or vision disorders (e.g. binocular vision disorders)
  • Mental conditions
  • Disorders of the inner ear
  • Dry eyes, itching or swelling of the eyelids
  • Infections of the eyes, eyelids or skin around the eyes
  • Skin allergies or sensitivities
  • To attack
  • Balance or running conditions

Apple advises people to “start using Apple Vision Pro gradually to get used to it” and “take frequent breaks, even if you don't think you need them.”

“Immersive content that is more likely to cause some people to experience motion sickness is labeled as motion-heavy content in the App Store,” according to the company's website.

“Keep this label in mind when selecting immersive content, especially as you get used to Apple Vision Pro.”

Limited use

Another user decided to return the Apple Vision Pro not because of the comfort, but because of a lack of useful content.

“Two hours after unpacking and using my Apple Vision Pro, I decided to repack it and send it back,” Alexander Torrenegra said on X.

“It's pretty cool, but there's nothing in it for me that I'll use often enough to keep it.”

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