I thought I had won the lottery jackpot and bragged to my family. But due to an error it was £10

A mother who thought she had won a lottery jackpot was left stunned when she learned it was a technical error.

Dawn Rivers was delighted when she received a message with a '£' sign, assuming she had raised £30,000, but it turned out to be only £10.

3

3

The 63-year-old received a message from the People's Postcode Lottery stating that she had won a lottery prize, but did not state the amount.

An excited Dawn, who works as a part-time cleaner, assumed she had won the biggest prize and would be visiting the postcode lottery, as seen in the advert.

The mother even got dressed at her house every morning, waiting for the lottery people to visit her with a big check.

But when she called to check on the situation, she was told she would only collect a tenner.

Due to a technical glitch, the text message alert she received did not include the amount she had won.

You know when you think you've won something and your mouth dries up? That's what happened

Dawn rivers

Let down by the news, Dawn told the newspaper Birmingham Post: “I've won £10 before, if it's a tenner they just put a little message in there to say you've won £10, it's gone into your bank.

“But if it's a big one, like ten, twenty, thirty or forty thousand dollars, they usually put it on your phone and say they're coming over. That's the ad they've been promoting for three years now.

“If your postcode lottery comes along, they come knocking on your door, so that's why I was waiting.

“You know when you think you've won something and your mouth dries up? That's what happened.'

After more than three years of playing, the cash-strapped mom even planned how she would spend every penny when the money came in.

“I was so excited to have some money to play with, I had already spent it in my head,” she said.

“I'm buying some extra stuff for the house. I told my daughter I would help her after Christmas.

'Every morning I got dressed, waiting for the postcode lottery to come to my door.

“You get sick if you don't have it at the end. That's what really annoyed me.”

A spokesperson for the People's Postcode Lottery admitted that there was a technical error in her text and that her message should have stated the amount of her winnings.

However, it also said there was never a big win and there was a link in the text describing the £10 win.

“There was no error in the draw, distribution or notification of prizes. A technical error meant that in this case the value of the £10 prize was not stated in the text itself, but recipients could still click on the link provided to to confirm the value of their victory,” said a spokesperson for the People's Postcode Lottery.

“The winners of our biggest prizes, such as Postcode Millions or £30,000 a day, are always contacted personally and can also be visited by a Postcode Lottery ambassador.

“This is reflected in our marketing. Text alerts are only used to notify players of smaller wins.

“Our customer experience team has confirmed the situation twice and we remain in contact with the player in question.”

When asked about the link, Dawn said she was never “good at using it.” technology” and could not access the link.