Travel agency offers money back guarantee if it rains during your holiday
- The amount returned to the customer depends on the total cost of the holiday
A travel agency in Sweden offers a money-back guarantee if it rains during your holiday.
TUI Sweden has introduced what it calls their ‘weather guarantee’ for those concerned about a downpour affecting their travel experience.
Spanish company Iberostar Hotels & Resorts has been offering a ‘Good Weather Guarantee’ since 2007, so guests can benefit from an extra night’s accommodation for every rainy day they experience during their stay.
TUI Sweden customers have the option to purchase the guarantee at the time of booking, with the cost varying depending on the weather forecast for the hotel’s location, which is provided by Sensible Weather.
If rainfall is expected to reach 1.5mm per hour or more, lasting for at least two hours, the guarantee will automatically be activated so that a compensation payment is available the same day.
People walk in the rain in Spain (archive photo). A travel agency in Sweden has introduced a so-called ‘weather guarantee’ for those worried about a downpour affecting their travel experience
The amount returned to the customer depends on the total cost of the holiday.
“We have no influence on the weather at our destinations, but with this weather guarantee our customers can have a nice holiday even if it rains,” says Tommy Serban, commercial director of TUI Nordic.
He noted that since the compensation is paid directly, tourists can spend the money on other activities such as shopping or visiting museums.
For customers who book a combined trip with TUI to selected destinations, the option will be available from October.
Wet weather in Athens (archive photo). For the product offered, an expected rainfall of 1.5 mm per hour or more, lasting for at least two hours, automatically activates the warranty, so that a compensation payment is available on the same day
It comes as Storm Babet has caused devastation across Britain.
The Isle of Wight was today warned to prepare for further flooding after many roads were flooded by more than two inches of rain that fell overnight.
Motorists had to be rescued from cars submerged in three feet of water, and residents claimed the island ‘appeared to have sunk’, ahead of further rain showers tomorrow.
The Met Office has now issued a new eight-hour yellow rain warning for Hampshire and Sussex tomorrow, from 4am to 12pm. Between 0.8 inches and 1.2 inches can fall within three to six hours, and up to 1.6 inches in total.