Vodafone users left furious as the broadband provider was hit by a major outage

If you are having trouble reaching Vodafone, you can try restarting your network router.

You can do this by turning it off, waiting 30 seconds and then turning it back on.

There is of course no guarantee that this will solve your internet problems.

If you’re an EE customer, here’s a guide on what to do if your signal drops.

If you’re an O2, GIFFGaff, Sky Mobile or Tesco, you should read this guide instead.

And for people concerned about their Virgin Media connection, here’s a guide on what to do.

If you experience problems with your internet, calling or mobile services, you may be entitled to compensation.

Internet companies usually pay £8 for each report that broadband and phone services are not repaired after two full days without service.

If you are a mobile customer experiencing a lack of service, you may be entitled to a refund or account credit, depending on the circumstances.

If you are without service for an extended period of time, you may have the right to leave without charge.

If you still want to complain to Vodafone about an issue, you can contact the company by phone, online or visit a branch.

Users are currently reporting issues with their Wi-Fi and cellular connections following the outage.

About 77% of reported problems relate to fixed internet, while 17% of problems relate to mobile internet.

Numerous online tools allow you to test your internet speed.

But perhaps the most popular is Speedtest.net from Ookla (an American data company), which you can find here.

You can also download the app here:

It tests your speeds in a number of ways using local servers, giving you a fairly accurate representation of your real-world download speeds.

This heatmap shows where user-submitted problem reports are concentrated over the last 24 hours.

It is common for some problems to be reported during the day.

Downdetector only reports an incident if the number of problem reports is significantly higher than the usual volume at that time.

Vodafone users were hit by a major outage this morning.

According to DownDetector, more than 700 users have reported problems with the broadband provider.