McDonald’s systems fail, meaning customers cannot order from the store during an outage

MCDONALD’S appears to have been hit by a major IT outage, forcing it to close a number of its restaurants.

A number of customers complained online this morning that staff were unable to take their orders in store.

Others have said staff are turning them away from their local branches, with some also reporting problems with online orders.

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Another said: “All McDonald’s in Eastbourne are closed due to technical difficulties.”

Meanwhile, a third fumed: “Why can I order via the app this morning but all my local McDonald’s are closed when they’re supposed to be open 24 hours?!”

And a fourth added: “Why can’t you take orders with pen and paper and take them back to the kitchen? I haven’t had my McBreakfast today.”

McDonald’s restaurants in Australia are also reportedly experiencing widespread IT problems.

It comes after McDonald’s customers were left furious after card payments fell in some UK branches in October.

But the issue was quickly resolved and only affects the cash registers of several restaurants in the UK.

That didn’t stop customers from fretting about the outage, with one message on X reading: “Lots of time wasted. I don’t like it.”

Another wrote: ‘I understand there is an issue with card payments but their lack of response is the issue I raised.

Other retailers were also reportedly experiencing problems, with Visa card users struggling to pay in stores.

In January 2020, disappointed Maccie fans slammed the fast food chain after its app crashed, affecting hundreds of customers.

Foodies shared their anger at the outage online, with one saying it had “ruined” their Sunday morning.

Another user said: “So much for the free McMuffin, when the app didn’t work I waited 30 minutes at the restaurant only to run out of time to wait for it and order my food.”