‘It’s driving me crazy’, iPhone users say about WhatsApp photo saving bugs TWICE
THOUSANDS of iPhone owners say their WhatsApp isn’t working properly and photos shared on the app are automatically saved twice to their Photos app.
The issue appears to have come to light in recent days, with WhatsApp users taking to social media and customer support channels to seek help.
In an Apple community support discussion, one customer Posted: “On my iPhone, my WhatsApp is set to automatically save the photos I receive on Photos.
“This worked fine for me, but a few days ago Photos started saving each photo twice.
“This means that if I now receive one photo via WhatsApp and then go to Photos, the same photo appears twice.”
Apple has pointed iPhone owners to WhatsApp’s customer service channels.
I thought my new iPhone was hacked or something. This is annoying!
Reddit u/dannybose
However, Meta’s messenger has not yet made a statement on this matter.
And customers have difficulty solving the problem themselves.
“I’ve searched the settings on my phone to fix this without success. I’ve also searched for it on the internet but I can’t find the solution,” the iPhone owner added.
“I also tried turning off the ‘Save to Photos’ setting, then turning off my phone, then turning ‘Save to Photos’ back on, but that didn’t work either.”
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Another WhatsApp user said the problem made it a “constant struggle” to manage their storage and photo albums.
While others on Reddit feared they had been hacked.
“I thought my new iPhone was hacked or something. This is annoying!” they said wrote.
Another replied: “Same here, started happening yesterday.
“Maybe it’s a recent update with a bug. It will probably be corrected soon.”
While a third user wrote: “I’m having the exact same problem. It’s driving me crazy.”
Initially, iPhone owners thought the problem was caused by Apple’s latest update iOS 17.4, which was rolled out on March 5.
However, as more people use social media, more and more people claim that they have not yet updated to the latest iOS.
The problem seems to lie with WhatsApp, although this has not yet been confirmed.
The Sun has asked Meta for comment.